| Why does GV set up a GV Movie Reviewer section now? |
| Being the leading cinema exhibitor, we want to engage our members and
provide a platform for them to share their views on movies they have
watched. |
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| How do I become a GV Movie Reviewer? |
| Firstly you will need to be a GV Movie Club member. We have pre-selected
members to be our GV Movie Reviewers from the two rounds of contests held
asking members to submit their movie reviews in April 2008. Please look out
for our next round of GV Movie Reviewers selection in August 2008.
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| I am not a GV Movie Club member, am I able to read and/or write
movie reviews? |
| Yes, you will be able to read the movie reviews however only pre-selected GV
Movie Club members with GV Movie Reviewer status will be able to post movie
reviews.
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| Why is there a rating for the movie but no movie review posted? |
| GV Movie Reviewers may choose to rate the movie they have watched but not
post a review.
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| Why is there no rating and no reviews posted for some movies? |
| Our very small pool of GV Movie Reviewers may not have watched or had the
chance to post their reviews yet.
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| I do not agree and/or find a post inappropriate. What can I do? |
| GV hopes all movie reviews are objective and do not give away spoilers. Only
if you find a post offensive should you click "Report this' and follow the
instructions to submit a report for us to investigate the contents of the
post.
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| What exactly is Digital Cinema? |
Digital cinema encompasses every aspect of the movie making process, from production and post-production to distribution and projection.
While digital cameras are nothing new, and post-production houses have been using digital equipment to edit and master movies and animation for some time, the all-digital distribution and projection of movies has only recently arrived to complete the chain.
A digitally produced or digitally converted movie can be distributed to theatres via satellite, physical media, or fiber optic networks. The digitized movie is stored by a computer/server which "serves" it to a digital projector for each screening of the movie. Projectors based on DLP CinemaT technology are currently installed in over 200 theatres worldwide-and remain the first and only commercially available digital cinema projectors.
The DLPT Advantage: At the Movies
Ultimate color: Experience a range of up to 35 trillion colors.
Total clarity With a picture this sharp, you see exactly what the director had in mind.
Opening night forever Get a perfect screening every time-say goodbye to scratches, fading and flutter. |
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| Is Digital really better than Film? |
For millions of movie goers worldwide and leading directors including George Lucas and Steven Soderbergh, the answer is an unqualified "yes."
When you see a movie digitally, you see that movie the way its creators intended you to see it: with incredible clarity and detail. In a range of up to 35 trillion colors. And whether you're catching that movie on opening night or months after, it will always look its best, because digital movies are immune to the scratches, fading, pops and jitter that film is prone to with repeated screenings.
That's why directors love digital cinema: it ensures that their creation will be reproduced with total fidelity at every screening.
Since 1999, DLP CinemaT has projected over 200,000 shows to more than 20 million people worldwide. The results have been overwhelmingly positive: 85 percent of viewers described the image quality they experienced as "excellent," and no fewer than 80 percent of audiences decided that, given the choice, they would prefer to see a movie digitally rather than on film. |
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| How does DLP Cinema technology work? |
1. A digital projector based on DLP CinemaT technology transfers the digitized image file onto three optical semiconductors known as Digital Micromirror Devices, or DMDs. Each of these chips is dedicated to one primary color-red, green, or blue. A DMD chip contains a rectangular array of over one million microscopic mirrors.
2. Light from the projector's lamp is reflected off the mirrors and is combined in different proportions of red, green and blue, as controlled by the image file, to create an array of different colored pixels that make up the projected image. Think of the DMD mirrors as the colored cards held up by an audience in a sports arena to create a giant image. Each person holds up a single colored card, yet when combined, these thousands of cards create a picture. If the card colors are changed, the picture changes too.
3. The DMD mirrors tilt either toward or away from the light source thousands of times per second to reflect the movie onto the screen. These images are sequentially projected onto the screen, recreating the movie in front of you with perfect clarity and a range of more than 35 trillion colors.
Source : http://www.dlp.com/dlp_cinema/dlp_cinema_digital_cinema_101.asp?bhcp=1
GOLDEN VILLAGE is in partnership with Christie Projectors which provided the CP2000 digital projector and XDC (EVS Group) which provided the server to bring you the digital format of STAR WARS EPISODE III.
About Christie
Christie is a leader in visual solutions for world-class organizations, offering diverse applications for business, entertainment, and industry. A leading innovator in film projection since 1929 and a pioneer in projection systems since 1979, Christie has established a global reputation as a total service provider and the world's single source manufacturer of a variety of display technologies and solutions. Christie offers comprehensive solutions for cinema, large audience venues, control rooms, business presentations, training facilities, 3D and Virtual Reality, simulation and education as well as industrial and government environments. Christie solutions are used in over 75,000 locations worldwide, including more than 10,000 projectors and displays networked with ChristieNETTM networking devices.
For more information, visit www.christiedigital.com
About XDC
With almost 40 people based in Liege (Belgian HQ), XDC is a new member company of EVS Group (www.evs-global.com). The Group has around 150 staff worldwide with major offices in Hong Kong and New-York. Along with assuming and expanding the international sales of CineStoreT digital cinema servers and all related activities, XDC is launching the first pan-European digital cinema network for distribution and projection. Today, XDC is able to demonstrate success in over 100 locations around the world. Thereby, it has been able to assemble unique expertise and references in the digital cinema sector. Major names in the cinema industry, from Brazil to Japan have already lauded our knowledge, ability and services. The Asia-Pacific area is an object of particular attention coordinated by EVS's Hong Kong office, which is charged with customer acquisition and after-sales-services for XDC. More info at www.xdcinema.com.
FACTS & FIGURES : Ø 5 YEARS TRACK RECORD IN DIGITAL CINEMA Ø 100+ WORLD WIDE LOCATIONS Ø 100+ MOVIES IN EVS-XDC FORMAT Ø 1000 M² FOR THE BELGIUM HQ WITH 40 FULL TIME EMPLOYEES
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| What is GV Collect? |
| GV Collect is a self-service application on AXS Station for customers to collect their GV movie tickets booked via website, telephone or WAP. Confirmation ID and NRIC/mobile number needed for Enets payment or the actual Credit Card for the Credit Card Payment, which was used, for the booking, is required. Movie tickets will then be printed out on the spot. |
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| Where do I find GV Collect on AXS Station? |
| Simply select Ticketing,
followed by GV Collect, and follow the instructions
displayed on the screen. |
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| Do I need to pay extra charges for GV Collect? |
| Besides the usual booking
fee, you DO NOT need to pay extra charges for GV
Collect, however: -
If you booked through telephone or WAP, and did
not make any payment for the movie tickets yet,
you need to make payment on the AXS Station.
If you booked through telephone or Internet,
and have made payment via credit card, payment
will not be required.
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| Do I need to go to the box office if I use
GV Collect? |
| You do not have to go to
the box office for ticket collection and payment,
with the ticket printout from AXS Station, you can
proceed to the cinema directly. |
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| Where can I use GV Collect? |
| You can access GV Collect
on any on the 185 AXS Stations islandwide anytime
of the day. There is also an AXS Station located
in every GV cinema location. |
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| How do I use GV Collect on AXS Stations? |
For Enets payment you need to type in your Confirmation ID number and NRIC/mobile number to retrieve your tickets. This is a 2 layer security measure which requires both your Confirmation ID which was given by the system when you booked your tickets and either your NIRC or mobile phone number which was used for the booking. This prevents anyone from going up to the AXS station and randomly pressing numbers which could happen to be Confirmation ID.
For Credit Card payment you need to bring your actual physical credit card to retrieve your tickets. |
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| What happens if I forget my Confirmation
ID? |
| Please proceed to the cinema
Box Office. |
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| Can I retrieve my movie tickets via my credit
card? |
| After selecting the CREDIT
CARD option on the main menu, just slot in the same
credit card that was used for the transaction over
the phone or internet and your booking details will
appear on the screen. |
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| What happens if I forget my credit card? |
| Please proceed to the cinema Box Office to retrieve your movie tickets. |
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| What if I forget both my credit card and
my Confirmation ID but just have my NIRC/mobile phone number
with me? |
| Please proceed to the cinema
box office, which our box office staffs will assist you. |
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| What happens if I get an error after typing
in my Confirmation ID? |
This could be due to any
of the following reasons :
1. Your Confirmation ID is wrong
2. There is a system error
3. Your booked but unpaid tickets have been released
due to not collecting the tickets 30 mins before
show time.
Please proceed to the cinema Box Office.
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| When can I start collecting my tickets? |
| You can collect your movie
tickets from any AXS Station anytime after the transaction
has been made via internet, phone or WAP. |
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| What is this all-in-one ticket from AXS
Stations? |
| The new all-in-one ticket
is a receipt cum ticket printed out from AXS Station,
information of total number of tickets purchased,
seat allocated will be displayed on the ticket and
transaction details (only for NETS) will be printed
on a single sheet. Please note that tickets purchase
from AXS Station cannot be split. |
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| What are your current ticket prices ? |
Cinema Type |
Days |
Before 5pm |
After 5pm |
Sneaks/
Seasonal
Sneaks* |
| Regular Cinema Halls |
Monday |
$7.50 |
$8.50/
$10.00 |
| Tuesday |
| Wednesday |
| Thursday |
$7.50/ $8.50 (First week title) |
$8.50 |
| Friday |
$8.50 |
$10.00 |
$10.00 |
| Saturday |
$10.00 |
| Sunday |
Eve of Public
Holiday |
$8.50
Mon-Fri |
$10.00 |
$10.00
Sat-Sun |
| Public Holiday |
$10.00 |
| Cinema Europa |
All Days |
$10.00 |
| Students |
$8.00
Mon-Fri except Eve of/and Public Holiday |
| Gold Class |
Mon-Thu |
$25.00 |
Fri-Sun, Public
Holiday and Eve
of Public Holiday |
$30.00
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| *Seasonal sneaks applies to the eve of/and Public Holidays, seasonal May, June, July, November and
December School Holidays. |
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| Why am I charged a booking fee? |
| A $1 booking fee per transaction applies to all Mainstream cinemas, Cinema Europa and Gold Class tickets purchased across all remote booking channels (Website/AXS/I-mode/WAP/Phone Booking hotline). This fee covers the administration, development and maintenance required to provide this convenient service to our customers. |
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| Why am I charged a booking fee? |
| A $1 booking fee per transaction applies to all Mainstream cinemas, Cinema Europa and Gold Class tickets purchased across all remote booking channels (Website/AXS/I-mode/WAP/Phone Booking hotline). This fee covers the administration, development and maintenance required to provide this convenient service to our customers. |
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| What are the payment methods for online ticketing? |
| Tickets can be bought using 2 different payment modes - credit card (Visa and Mastercard) and eNETS. |
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| What is eNETS? |
| eNETS is a direct debit charge to your bank account. To use eNETS, you need an Internet Banking UserID and PIN which can be obtained from your bank's ATM machine. Current participating banks are DBS, UOB
and Citibank. For more information on eNETs, please click HERE. (This will open up a new window) |
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| What should I do, if I am not sure if my transaction has been approved at the eNETS website? |
| If you pay by eNETS and you are not sure if the transaction has been approved, you can always check your booking status HERE. You can also click on the CHECK BOOKING button on GV homepage to check your booking status. |
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| What shall I do, if I do not receive my Confirmation ID at the eNETS website? |
| At the end of the transaction process on the eNETS website, if you do not receive your Confirmation ID, you can click on the CHECK BOOKING button on GV homepage to retrive your Confirmation ID. |
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| What should I do, if my account has been deducted but i have an unsuccessful eNETS transaction? |
| For an unsuccessful enets transaction, if you are using direct debit payment, the amount that was deducted will automatically debit back after 3 to 5 working days; if you are using payment of credit card, the amount that was deducted will automatically debit back after 1 week. |
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| I'm having problems accessing
the seating plan in the GV booking engine ? |
| If you are using IE6, try
to set your security settings from 'Medium' to 'Medium-low'.
Go to 'Tools', 'Internet options', 'Security' and
set the security level for the Internet Zone to
'Medium-low'. |
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| If I booked the tickets using
the Internet, when can I collect the tickets ? |
| You can collect your tickets
at the respective/selected Gv box Office (the location
that you booked) anytime before Show Time. |
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